Greetings: If we have your item in stock, it will take about a week to get it to you. If we have to make it, it will take from three to eight weeks. It takes time to make a pot, let it dry and move it through two firing cycles. Thank you for your patience in this era of instant gratification. All our pottery is guaranteed against defects in workmanship. All items are lead-free and cadmium-free. Our functional pottery may be used in a dishwasher, microwave or oven. Avoid thermal shock - place it in a cool oven and heat slowly. Because Fireborn pottery is hand made, some variations in size and color can be expected. Sales tax applies only to orders shipped to a Pennsylvania address. Shipping costs for on line purchases are calculated based on the total dollar amount of the sale. The shipping charges will not appear until after you fill out all the shopping cart information. For your security and privacy, all orders and credit card information are on a secure link. Any information provided by you will remain confidential. Fireborn Studios and Gallery Hours 2338 Sarah Street, Pittsburgh, PA 15203 Phone 412-488-6835